Maritime Nigeria

Main Menu

  • Home
  • News
  • Interviews
  • Maritime Info
  • Photo Gallery
  • Fact
  • Profiles

logo

Header Banner

Maritime Nigeria

  • Home
  • News
    • Shake Up In NIMASA: Directors, others Moved

      Oct 21, 2025
      0
    • IMO Secretary General, Ministry Officials, Stakeholders Commend MAN, Oron

      Oct 17, 2025
      0
    • Maritime Academy: Embracing Change, Striving For Global Excellence

      Oct 15, 2025
      0
    • RENEWABLE ENERGY: Nigeria Exports Solar Panels Abroad

      Oct 11, 2025
      0
    • Tinubu Pardons Macauley, Vatsa, Ogoni 9, Farouk Lawan, Others

      Oct 10, 2025
      0
    • "Abuja Critical To Growing Non-Oil Revenue"-Dantsoho

      Oct 10, 2025
      0
    • Lagos Govt Revolutionalizes Water Transportation With Omi Eko Launch

      Oct 9, 2025
      0
    • Customer Service Week: NIMASA Commits To Excellence in Service

      Oct 8, 2025
      0
    • IMO Secretary General Visits Nigeria, Dazed By Facilities

      Oct 2, 2025
      0
  • Interviews
    • Nigeria Takes Leadership Of MOWCA

      Nov 18, 2021
      0
    • APM Participates in UK Trade Expo

      Oct 31, 2021
      0
    • Reps Seek Admission at MAN

      Dec 7, 2020
      0
    • NIMASA URGE SHIP OWNERS TO RENEW CABOTAGE LICENSES

      Oct 5, 2020
      0
    • FG Sacks Aboloma As NAIC Gets New EDs

      Aug 28, 2020
      0
    • Britain Celebrate Nigerian In Covid Efforts

      Jul 26, 2020
      0
    • Zuckerberg Backs Trump Against Twitter

      May 28, 2020
      0
    • NAFDAC DG Sheds Light On Chloroquine, Herbals, Masks and Covid19

      May 12, 2020
      0
    • Reps Threaten MDAs

      Feb 24, 2020
      0
  • Maritime Info
    • 2023 POP: Minister Task Cadets On Blue Economy

      Dec 15, 2023
      0
    • Rector, Trainees Excited, Laud FG On Modern Academy

      Jan 26, 2023
      0
    • Buhari Redeploys Minister As NPA, NIMASA, MAN, Others Get New Boards

      Apr 7, 2022
      0
    • World Bank Endorse Nigerian Ports, Partners Navy On Capacity Building

      Mar 19, 2022
      0
    • NIMASA Commend Nigerian Navy, Reassures On Floating Dock

      Feb 9, 2022
      0
    • MAN Unveils Lighthouse For Training of Cadets

      Jan 27, 2022
      0
    • shipping

      Singapore Strait Dangerous To Shipping-ReCAAP

      Jan 24, 2022
      0
    • Lekki Deep Sea Port Will Increase Port Efficiency-Amaechi

      Jan 24, 2022
      0
    • Fair Competition: NSC Partners FCCPC For Effectiveness

      Jan 21, 2022
      0
  • Photo Gallery
    • SERAP Calls for Probe of Entire Privatization Processes 1999-2011

      Dec 4, 2017
      0
    • IMO Election: South Africa, Kenya, Liberia, Morroco and Egypt Make Category C

      Dec 2, 2017
      0
    • Maersk Ship on Fire as Coy Launches Six Container Lifting Tech

      Nov 2, 2016
      0
    • Captured Seafarers Languish In Captivity without Ransom

      Nov 1, 2016
      0
    • Niger Delta: Militants Ask FG to Include Former Agitators in Negotiations

      Nov 1, 2016
      0
    • Self-Audit: NIMASA Set to Review 3% Freight Charge

      Nov 1, 2016
      0
    • Recession: Japanese Shipping Companies to Merge

      Oct 31, 2016
      0
    • NSC Partners ICS on Capacity Building

      Oct 31, 2016
      0
    • AGAIN, APAPA CUSTOMS SURPASS MONTHLY TARGET WITH N33B COLLECTION

      Oct 5, 2016
      0
  • Fact
    • Maritime Police Boss Celebrate Workers

      May 1, 2025
      0
    • “VIN Is A Trade Tool, Not Punitive”-Customs

      Mar 2, 2022
      0
    • Blackmailers, False Publishers and Their Agents: Court Clears Rector

      Feb 18, 2022
      0
    • MAN Unveils Lighthouse For Training of Cadets

      Jan 27, 2022
      0
    • "APM Terminals Is Beyond Moving Boxes Around"-Laursen

      Jan 24, 2022
      0
    • MWUN: Welfare, Safety Our Priority-Adeyanju

      Dec 27, 2021
      0
    • Reversing the Trend: Koko Breaks Record at NPA

      Dec 24, 2021
      0
    • Minister Demands More From MAN At Passing Out Parade

      Dec 20, 2021
      0
    • MARITIME NIGERIA TASK NIMASA ON MARITIME DEVELOPMENT

      Dec 15, 2021
      0
  • Profiles
    • CMA CGM Brings AI Onboard

      Jun 5, 2018
      0
    • Customs Notify 577 Officers of Retirement by Eguono Odjegba

      Jan 12, 2018
      0
    • Over 100 Persons Feared Dead in Mediterranean Ship Wreck

      Nov 3, 2016
      0
    • Ballast Water: Panama Signs Up

      Oct 24, 2016
      0
    • Ist Half Report: Customs generate N385.7bn revenue

      Aug 15, 2016
      0
    • Minister/MD Speeches at the Launch of NPA's CCCIS

      Jul 23, 2016
      0
    • Face off Imminent as Dakuku Warn IOCs to Sit Up or Stay ...

      Jul 22, 2016
      0
    • Hadiza, Welcome to NPA

      Jul 16, 2016
      0
    • Habib Abdullahi Sacked Again from NPA

      Jul 12, 2016
      0
  • Shake Up In NIMASA: Directors, others Moved

  • IMO Secretary General, Ministry Officials, Stakeholders Commend MAN, Oron

  • Maritime Academy: Embracing Change, Striving For Global Excellence

  • RENEWABLE ENERGY: Nigeria Exports Solar Panels Abroad

  • Tinubu Pardons Macauley, Vatsa, Ogoni 9, Farouk Lawan, Others

News
Home›News›Shippers’ Council Unveils Service Charter

Shippers’ Council Unveils Service Charter

By Editor
Apr 1, 2022
1095
0
Share:

As Customer Care Policy Handbook is Launched

In a bid to boost effective service delivery, the Servicom Unit of the Nigerian Shippers’ Council (NSC), on Wednesday 30th March, 2022 launched the agency’s Service Charter and Customer Care Policy Handbook in Lagos.

The Executive Secretary and Chief Executive Officer of the Council, Hon. Emmanuel Jime, who was represented at the event by the Director, Regulatory Services Department of the Council, Ms Ifeoma Ezedinma,  said it is when people are aware of what they should expect in terms of obligation and services that they could measure performance.

L/R: Mrs. Ngozi Akinbodewa, Servicom Team Leeder Group B, Presidency, Dr. Nnenna Akajemeli, National Coordinator/CEO Servicom Presidency, Mrs. Osho Olufunke, Rep. Director Human Resources, Federal Ministry of Transportation and Ms. Ifeoma Ezedinma, Director Regulatory Services, Nigerian Shippers’ Council, unveiling the Nigerian Shippers’ Council Service Charter and Customer care Policy Handbook

She commended Servicom Unit for the concerted effort the staff put into ensuring good service delivery to the Council and its stakeholders adding that the newly-launched Service Charter would further enhance service delivery.

The National Coordinator and Chief Executive Officer of Servicom at the  Presidency, Dr. Nnena Akajemeli commended past and present nodal officers of the NSC for the publication of the Service Charter and Customer Care Policy Handbook.

Dr. Akajemeli called for wider publicity of the Service Charter and Customer Care Policy Handbook on NSC’s platforms and as well as sensitization of the personnel of Servicom on their roles and responsibilities towards the implementation of the Charter.

According to her, the encomiums by stakeholders in the maritime sector about the activities of NSC was a testimony to the fact that the agency is doing well in the areas of service delivery.

The Chief Executive Officer of the Hallmark Investment, Alhaji Nofiu Inaolaji, a freight forwarder, lauded the Council’s activities as Port Economic Regulator.

Alhaji Inaolaji said that the Council has been critical to their success as freight forwarders operating at the ports.

He said, “I have been with Shippers’ Council for the past twenty years. I am always impressed with the way and manner that the staff carry out their assignments. They are dedicated, focused and up to the task. I have seen this in several meetings we had with the Council. In fact, It is only NSC that puts us on our toes when it comes to issues”.

The Director, Human Resources Management Department of the Council, Mrs. Adaku Okam, disclosed that the launching of the Service Charter was a step in the right direction.

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • More
  • Click to share on WhatsApp (Opens in new window)
  • Click to share on Telegram (Opens in new window)

Related

Previous Article

JAMOH COMMISERATE WITH NIGERIANS

Next Article

FOOD SECURITY: Nigeria, Netherlands Join Forces

0
Shares
  • 0
  • +
  • 0
  • 0
  • 0
  • 0

Related articles More from author

  • News

    Bulgeria Nabs Vessel With Cocain

    Feb 16, 2021
    By Editor
  • FeaturedNews

    Customs Promotes and Re-Deploys Senior Officers

    Jan 10, 2018
    By Editor
  • FeaturedNews

    NIWA AND THE BURDEN OF DEATHS AND BURIALS (1)

    Jul 3, 2023
    By Editor
  • FeaturedNews

    ISPS CODE IMPLEMENTATION: Nigeria Fully Committed-NIMASA

    May 30, 2022
    By Editor
  • News

    ANCLA ELECTIONS: Nwabunike Drums Support for Farinto

    Jun 25, 2023
    By Editor
  • FeaturedNews

    2nd National Discourse With DMPs: Verdict Passed, Solutions Proffered to Maritime Issues

    Nov 13, 2023
    By Editor

Leave a Reply Cancel reply

  • Maritime InfoNews

    Dala Dry Port Will Boost Economy-Jime

  • News

    Shipping Tragedy: Several Sailors Dead In Vietnam

  • News

    FG Approve Six New Universities

Looking For Something?

Read From

  • Agriculture
  • Customs Operations
  • Fact
  • Featured
  • Interviews
  • Maritime Info
  • News
  • One Question
  • Photo Gallery
  • Profiles
  • sports

Just In

News

Shake Up In NIMASA: Directors, others Moved

  The Nigerian Maritime Administration and Safety Agency, NIMASA has announced a major redeployment of its management team as 56 senior staff staff and others are affected nationwide. Mobereola, said ...
  • IMO Secretary General, Ministry Officials, Stakeholders Commend MAN, Oron

    By Editor
    Oct 17, 2025
  • Maritime Academy: Embracing Change, Striving For Global Excellence

    By Editor
    Oct 15, 2025
  • RENEWABLE ENERGY: Nigeria Exports Solar Panels Abroad

    By Editor
    Oct 11, 2025
  • NSW PROJECT: Customs Calls For Collaboration

    By Editor
    Oct 10, 2025
  • Home
  • About Us
  • Contact Us
© 2013 Maritime Nigeria | All Rights Reserved